Business operations consulting
I find where your time and money are going, and fix it.
Most businesses run on processes nobody actually designed. They accumulated, one workaround at a time. I map how work really moves between your people and your systems, work out what it is costing, and rebuild the parts worth rebuilding.
None of the five steps changed, and no one lost a job. What changed is that nobody has to remember to start the next one. Almost all of the two days was waiting, not working.
What I do
Four services. Most engagements start with the first.
You do not need to know what to fix before you call. Working that out is the first piece of work.
Intake
A short engagement to find what actually hurts: what eats the most time, costs the most money, or is disorganised enough that nobody can say for certain. You come away with a direction, clear goals, and the options worth considering, including the ones that cost nothing.
Automation audit
Two weeks. I sit with your team, map every repeatable process, and rank them by hours returned per dollar spent. You get a prioritised list and honest estimates, including which items are not worth automating.
Design and deploy
I build the top items from that list and put them into production against your real systems. Fixed scope, fixed price, and you own everything I write.
Ongoing operations
Processes break when the systems underneath them change. I monitor, patch and extend on a monthly retainer, or train your team to do it and step back.
Only when it earns its place
AI is one tool among several, used when it suits the problem and left out when it does not. It is good at reading messy writing and drafting text; it is poor at arithmetic and at doing the same thing the same way twice. Where a plain rule will do, I use a plain rule. See what it looks like when it does fit.
The pattern
Nobody was hired to copy data between two systems. Somebody is doing it anyway.
Three things show up in almost every business I look at. None of them appear as a line in a budget. They appear as everything taking longer than it should.
The same information, entered more than once
A customer's details go into the quoting tool, then the CRM, then the invoice. Nobody decided it should work that way; it just ended up like that. Every re-entry is a chance to get something wrong, and somebody has to find the mistake later.
Work that waits for someone to remember
The job is not slow because the work is hard. It is slow because it sits in an inbox until a person notices it and moves it along. Measure it and you usually find most of the elapsed time was waiting, not working.
A process that lives in one person's head
It runs because someone knows the unwritten steps: which field matters, who to chase, what to do when the usual thing fails. That works until they are on holiday, and it is a risk well before that.
Where AI fits
Three things AI can do, that you can try right now.
AI is one of the tools, not the offer. But it is the one people have heard most about and understand least, so rather than explain it, here are three ordinary jobs being done: handling a problem end to end, finding an answer inside your own documents, and answering a customer. One of them you can type into yourself.
Handle a problem end to end
Reads a situation nobody summarised, checks your systems, applies your rules, decides what happens, and hands it to a person when your rules say it must.
Search your own documents
Ask a question in plain English and get the answer out of your own files, with the source it came from, so you can check it.
Answer a customer
Reads the complaint, works out what the person wants and how urgent it is, drafts a reply for review, and marks its own work before anyone sees it.
Who you'd be working with
Ashton Timmons, Timmons Solutions
I'm Ashton, an operations leader based in Austin, Texas, with eight years of experience working alongside teams across the U.S. My career spans everything from military-grade fiber optics, where requirements are rigorous and precision is non-negotiable, to fast-moving tech startups built on innovation and speed.
In SaaS, I built a turnkey onboarding process that cut onboarding time by 75% and accelerated revenue recognition roughly 4x. In field operations, I earned a 9.6 out of 10 customer satisfaction score against a division average of 6.4. In engineering, I took product performance from an 83% fail rate to a 97% pass rate and cleared an eight-month backlog in a single month.
I've always been drawn to understanding how things work and how people interact within them. That curiosity shapes how I approach every problem. I look for what gets overlooked: the handoff no one owns, the workaround everyone has accepted, the small bottleneck quietly slowing everything down. I dig into how work actually gets done, not just how it's supposed to, and I build solutions that hold up once they're in people's hands. Whether the environment calls for discipline or speed, my goal is the same: make operations simpler, faster, and built to scale.
Next step
Thirty minutes, one process of yours, an honest answer on whether it is worth changing.
No deck. Bring the process that annoys you most and we will walk through it together. Pick a time that suits you.
If the calendar does not load, you can open the booking page directly or email me and I will send you some times.
Questions
Before you book
What size business do you work with?
Most of the work fits teams between 10 and 200 people: big enough to have real process debt, small enough that one person can still see the whole picture.
Do I need to know what to fix before I call?
No. That is what the intake is for. Most people come in with a hunch about one painful process and leave with a ranked list of nine.
Is this an AI company?
No. This is operations consulting. AI is one of the tools available, used when it suits the problem. Plenty of the work involves no AI at all. Often the fix is a clearer process, a form that captures the right things, or two systems that finally talk to each other.
What does it cost?
Intake and audits are fixed-fee. Build work is quoted per scope afterwards, so you are never approving a number before you know what you are buying.
Who owns what you build?
You do. Code, configuration, documentation and credentials. All yours, in your accounts, from day one. No proprietary platform you have to keep paying me to access.
What if it breaks after you leave?
Every build ships with a runbook covering what it does, what it depends on, and how to fix the three most likely failures. If you would rather I watched it, that is the retainer.